CASE STUDY

Project recovery for a trucking fleet monitoring system

Objective

A large transportation company was experiencing issues related to their trucking fleet safety monitoring system. Base2 was brought in to take over project management and fix the issues causing the failures.

The commercial vehicle safety systems manufacturing company had recently acquired a company that provided dashboard services for fleet management tracking. Their goal was to integrate the two companies’ technologies to create a comprehensive safety ecosystem with the ultimate goal of preventing all truck highway accidents by 2020.

Challenges

The client was experiencing long delays and lost data from the data that was transmitted from the vehicle to the fleet manager’s web dashboard interface.

When Base2 was called in, it was determined that the client was not using adequate software development tracking tools. Base2 stood up the infrastructure to allow the team to use Software Development Lifecycle best practices. These included implementing an Agile software development methodology, a requirements tracking tool, code and release management, and bug tracking processes. A robust Quality Assurance process was deployed, with test cases being developed and run to ensure the software met all requirements.

Solution

Working together, the client’s team and the Base2 team were able to stabilize the project and put it on solid footing in terms of feature development, system performance, and systematic bug resolution. The project was then handed back to the client’s PMs to carry forward, with Base 2 development and architectural consultants remaining on the project to ensure that the client was fully able to use the improved processes to continue to move forward.

Outcome

Base2’s intervention allowed the teams to work together to solve technical problems, and allowed the client to establish robust processes to use going forward. The product owner lauded Base2 as a “strategic partner” and key to solving their most complex issues.

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