Customer Experience: The New Brand

Customer Experience: The New Brand

Customer-centricity is the new brand in today’s world. Companies are recognizing the importance of delivering excellent customer experience (CX) that encompasses the user experience (UX). It begins by specializing in keeping our customer’s viewpoint and...
Machine Learning: Where We’re Headed

Machine Learning: Where We’re Headed

In part 1 of this series, we looked at Machine Learning (ML) and how it can revolutionize network analytics, but that isn’t to say it doesn’t have it’s issues. Although ML is an exciting technology that has many useful applications, ML based...