What you can expect from us
At Base2, we pledge to provide you top-tier service. You are our partner in this journey.
Quality, Quality, Quality!
Quality - it’s in our DNA. We take pride in our work and settle for nothing less than the highest-quality service, solutions and engagements. We will never ship any solution or provide any consulting without ensuring that quality is baked in every time.
We will get to know you well
We can’t provide you the service you expect without learning about you, your business and your industry. We will make it a priority to understand the dynamics that affect your market and products in order to better respond to your needs and ensure that our solutions and recommendations meet your business objectives.
You are one of us
We will engage with you how we would want to be treated by listening, staffing your projects with right consultant at the right time, doing it cost-effectively and on time.
Availability and Communication
We will be there for you when you need us, and respond to your requests as quickly as possible. We will provide you with frequent and timely status and budget updates, so that you are never surprised. If we commit to a deadline, we will meet it.
Manage your risks
Every project has risks. We will work with you to develop a plan to meet your goals and manage your risks. By doing this from the beginning of our engagement, our team will stay on track and focus on what is most important to you.
Your role in the partnership
What’s your style?
Tell us how best to engage with you. What are your preferred methods of communication and management? What is your business culture? What priorities are important to you? The more we know about you, the better we can help you succeed.
Honest and Genuine Feedback
We value your unvarnished and candid feedback so that we can continue to improve and hopefully exceed your expectations. We expect you to be open with us about our performance so that we can adjust as needed to help you meet your goals. If your project or business goals change along the way, we need to know so that can pivot as well.