Maturity Models Help Measure the DevOps Journey

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DevOps professionals often encounter clients who struggle with sorting through the “what”s and “how”s of where they are in their journey, and how they can either get started with—or improve upon—their current practices.

As a project progresses, we often find that diving into a technical solution up front without taking a holistic view of where our clients are in the aforementioned journey will result in undesirable outcomes. That’s because no two projects or clients are alike, and there are a surprising number of dependencies within DevOps practices that must be satisfied before overall success is achieved.

For example, a client who wants to jump right into a microservices-based architecture will have trouble without first implementing CI/CD practices and utilizing infrastructure as code. That’s where a measurement tool can come in handy, especially one that can help to identify a logical progression in these cases.

Having seen more than a few clients facing this challenge, we set out to create a Maturity Model to provide an easy way to determine reasonable next steps in both helping clients improve practices and quickly assessing where they currently stand.

To begin, we took a comprehensive look at the many ways we’ve helped clients with their DevOps practices, searching for common patterns that would help guide and characterize how an organization performed. Additionally, we examined our internal practices and procedures, using numerous projects we have done to self-evaluate the effectiveness of our teams and approaches. From there, we gleaned what we considered to be five distinct realms that constitute a comprehensive view of DevOps maturity and developed appropriate questions within the realms to evaluate performance.

So who can benefit from engaging in a maturity evaluation?

Anyone, really, at every level of an organization. To see where you are in your DevOps evolution, log on to answer a few questions and they receive easy-to-understand recommendations. We can discuss results in-depth with anyone who wants a more thorough understanding of where they are in their practice or more personalized advice. Or, just enjoy the exercise. Either way, the questions will help expose certain ways in which your practices can incrementally improve.